Pay & Collect

Poolmarket's new 'Pay & Collect' Service.

Our free Pay & Collect service is now available from our Bristol warehouse for customers that would like to save money on delivery but are happy to collect their order. Orders can be collected Monday - Friday 8am to 5pm from our Bristol warehouse. (BS31 3DJ)

How do I use the Pay & Collect service?

1.) Place and pay for your order through our website. At the checkout stage select the 'Pay & Collect' option as your delivery preference, this will deduct the delivery charge.

2.) Once your order has been received we will contact you to let you know when it's ready for collection.  You are then free to collect your order when it suits you. (Monday-Friday, 9am to 5pm)

3.) Pick up your order from our Bristol warehouse. Please bring your order number and the payment card you used to place your order. Someone else can collect your order on your behalf, but to prevent fraud the person you've nominated must bring along your order acknowledgement email, and photographic ID belonging to them.

The service is available for most but not all of the items we sell, so please check individual product pages when you place an order. Pay & Collect ensures you take advantage of any internet pricing or promotions which may not be available at our showroom.

If you have any questions about our Pay & Collect service, please don't hesitate to call us on 0117 230 9660 or email

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